Brookdale Dogwood Creek

Brookdale Dogwood Creek is amazing. The team truly cares about their residents. They go over and above to ensure they have special family time, cherish special moments, and give quality service. From the moment you walk in, it feels great. All of the staff is wonderful. From the moment you walk in, you are always greeted and treated well as a visitor by the front desk staff. The dining staff is phenomenal - from the food prep to the quality of food all the way down to the way they interact with the residents is superb. The care team goes above and beyond. Thank you for all you do for the residents.

We came for a tour of this place and decided that my mom and dad would benefit from being here , we signed the contract and my mom has fallen in love with the activities and the staff my dad walks around like he has lived there forever … this was the best decision our family has ever made

My mother is a resident. She really enjoys living here. The meals are nice and her apartment is roomy and well-equipped. Also, the current director of activities has planned events that she loves. It is great that she looks forward to things that are coming up. It’s comforting to know she is happy in her community

My mother started in their assisted living facility and then had to move into their memory care unit. My parents had lived in two other facilities previously (with Dad being in another memory care unit). I can definitely say that this is the best memory care unit in town. I dropped in for my visits at various times with my rotating schedule. Every time I entered, the staff was truly caring for each person and trying to meet their needs. The administrators were always available if I had questions. The doctors were struggling to diagnose Mom even after a 12-day hospital stay. Her needs were constantly changing. The staff worked with me at ever stage of her stay. The setting was always positive and upbeat despite the dementia/Alzheiemer's diagnosis of the patients. Can't say enough good things about the staff and administrators.

update: In general, it seems like the director is responsive to our concerns. There have been ups and downs. After speaking with the director, things got better for a time, then we were back down to 1 person again with an uptick in residents. It seems they have addressed the problem a second time and there were more caregivers the last few times I visited. I will continue to monitor. Mom moved in early fall of 2022. Everything seemed great. There were usually 2-3 people caring for 18 residents with dementia. Things have changed since the new year. Raised price $12k/year. At times there is only 1 person to care for all of the residents. Huge staff turnover in Clare Bridge. We are concerned. I have spoken with the director of Brookdale Dogwood about these matters.