Tea and Slippers
Assisted Living

Brookdale Rock Springs

640 Rock Springs Rd, Kingsport, TN 376644.6 (44 reviews)
Contact for pricing

Capacity

70 residents

Location

Amenities

Wheelchair Accessible Parking
Wheelchair Accessible Entrance

Ratings & Reviews

4.6

out of 5

Based on 44 reviews

Reviews (5)

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Robert Parshall

Aug 2024

Brookdale Rock Springs and it's staff are absolutely amazing. My mother has stage 4 parkinsons and needs help with quite a few things at all hours. Brookdale has been super helpful with her care, friendship, and making this a smooth transition all while she keeps her independence. I would definitely recommend this place.

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Jack Weisenburger

Oct 2023

When researching facilities for my parents next chapter in life Brookdale Rock Springs was head and shoulders above the rest of the facilities we looked at, in the entire TriCities area! The staff, from the Executive Director down to the everyday care staff were so very welcoming, knowledgeable and helpful in meeting us. One of the Administration Staff even told us that regardless of if we ended up choosing Brookdale Rock Springs or not, she was there to help us in making the best decision for our family! If you are looking for a safe, friendly, clean and vibrant facility for your family member, you will find this and more at Brookdale Rock Springs! The care and compassion of the staff is so evident on a day to day basis!

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Edie Cannon

Oct 2022

As a professional in the health care arena, I am blown away with the love and compassion that is shown to the residents and their families. This team is very competent and committed to support each resident with respect and compassion. I believe you cannot find a better community than Brookdale Rock Springs. The residents are engaged and delighted daily. The food is amazing and the programs a packed with fun! This community is perfect for your loved one to enjoy their Senior years!

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Cindy Puck

Jun 2021

Brookdale Rock Springs has been an answered prayer for my family. We had been discussing assisted living for both of my parents for a couple of years, but when my father passed away in November, we knew it was even more urgent to get my mother into an assisted living facility. I visited several in the area and Brookdale Rock Springs was, by far, our choice due to the welcoming atmosphere and staff, beautifully manicured grounds, and the super clean appearance and smell of the facility when you entered. Some facilities smelled "stale" or like a hospital, so this was a big selling point. My mother has always been very independent so making this transition along with becoming a widow after 57 years of marriage was very difficult for her. The staff at Brookdale Rock Springs goes above and beyond to make her feel welcome and provide the very best of care for her both on a daily basis and through the bereavement process. She thanks me daily for moving her there and has adopted Brookdale staff and other residents as family for herself and her little dog, Dusty. Staff has been excellent with updates and communications as well as providing prompt and courteous responses with the tons of questions and requests I had for several weeks. My mother has quickly made Brookdale Rock Springs her new home and I will be forever grateful for her excellent level of care along with the happiness and peace of mind they provide for both her and our family.

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Barbara Creger

Nov 2017

Both of my parents moved to Brookdale Rock Springs when they became unable to care for themselves at home. We hired caregivers to assist them (at home) but that turned out to be more hassle than benefit. At Brookdale, I didn’t have to worry about them getting 3 meals a day, the correct medication, and 24/7 nurse on premises. My brother and I visited often and got to know the staff as well as other residents. When Dad passed away, it was so comforting to have all of these folks as a support team for not only Mom but for our entire family. The staff are hard workers, and they really care about keeping the residents healthy, happy, and active. Majority of staff have been at Brookdale for many years, which tells you a lot about the company and local management. If I had to say something negative about Brookdale, it would be that I wish Mom and Dad would have moved there at least 6 months before they did. We waited until they were both too feeble to reap the benefits of Brookdale. I feel they both could have lived longer had they had the quality of care that they got at Brookdale.

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