BROOKDALE TROY

Brookdale Troy is an outstanding facility. My MIL was confined to her home after a fall and back surgery, unable to leave her home without hands-on help due to stairs and no longer able to drive. She was dependent on family/friends for all meals, shopping, transportation, organizing her medications, etc. She was getting depressed due to lack of socialization and was losing all independence. Brookdale was a life saver for her and us as a family. Their staff are phenomenal and truly put the residents and their families first. Gil was our point of contact and he is 100% involved in every aspect of transition. Every staff member (nursing, dining, maintenance, house keeping) has been absolutely lovely to my MIL and the entire family. She is now safe, going to exercise classes, has 3 wonderful meals a day, interacts with all of the residents, participates in daily group activities, and is smiling again. I cannot say enough about this facility. It is very clean inside and out from the residents rooms, sunroom, beauty salon, to the outside courtyards. All of her friends who have come to visit have been thoroughly impressed with every aspect of her new life. Though there were a few bumps here and there in the beginning, the staff worked with her and the family 100% of the way to make this transition as smooth as possible. An absolute 10/10 experience!

They let known abusers who were placed on a not allowed to visit list not only visit but check my dad out of the facility. Would never recommend!

This is lovely assisted and memory care building. My name is Nazila Tatashadze I am the new Marketing manger. I been here few days, but I can assure you all the residents are being served with compassion, respect, excellence and integrity. If you have any questions about our Brookdale family please call and ask for me, looking forward to speaking with you about how we can help you and your loved ones!

My grandmother was a resident here for about 2 years. The staff was absolutely amazing. Our family was at ease knowing she was so well taken care off. They constantly have activities to keep the residents engaged and having fun. The hardest times were during the holidays. But again, they have wonderful events, for every holiday, for the family and residents to make it a home and family atmosphere. My family and I, as well as a my grandmother, didn’t have a single negative experience while she was there, and I will be forever greatful of that. Some of the staff and management even came out to her viewing, when she passed. And I can only hope they know how much they all meant to us during her time there, and after.

Friendly attentive staff! Our Dad is here and we love it!