Cedarhurst of Highland

Service for the most part seems good. Except the RA staff used a tenant's trash can(bottom) to push down the trash in the portable dumpster bin they use to gather the trash from all the tenant's rooms. So they're doing their job, (Great!)... at the expense of dirtying the tenant's trash cans more than need be. Mashing down the trash thats not in a bag will cross contaminate things, which could draw bugs, or spread potential sickness. Sickness that could end up killing a tenant given their age and potential lack of or losing their immune systems. Its not just the Cedarhurst staff handling these everyday use items. They get moved and touched temporarily by the tenant's and their families that come and visit. Working staff, housekeeping or RA's should know better. Have some common sense. Wokers wear gloves and have several other things at their disposal they can use to mash down the trash into their bins. I understand its for space/trip saving, but be cleaner about it. We(tenant's family) cleaned the trash can ourselves. Something that shouldn't need to be a thing. Im assuming if they used our can to do this, they have probably used other tenant's things for the same many times before. Cleanliness is important in a facility like this. Use your brain. We are approaching cold season. This could be a death sentence for some tenants if they catch something. For the money paid to stay here, this is unacceptable. Not a smart thing to do in front of anyone. Not that it should be done like this at all. Watched or not.

My grandfather has been at Cedarhurst for quite some time now. What I can tell you is this is a very nice and clean facility. In addition, the staff is always very nice. He is well taken care of and the staff treats him and his guests like very welcome guests. With a large family, they have always allowed us to do special events, from birthday parties to caroling during the holidays, which the other residents look forward. We are fortunate to have a place like this for him to live.

My experience with Cedarhurst of Highland was a very positive one! The facilities are very nice and everything is well maintained. The staff was always helpful, caring, and committed to the residents’ needs. Our care from the administration to house keeping, nurses to food service, maintenance to transportation, and all the employees in between was always top notch. I appreciated the many ways they helped our family from the decision to move to Assisted Living all the way to final care. I always had my questions/concerns handled promptly and professionally. I would recommend Cedarhurst of Highland to anyone needing Assisted Living care for their loved one. I felt the love from so many each time I walked into the building! And thanks for many warm welcomes with your special smile, Joanie Fitzgerald❣️

My experience with Cedarhurst has been nothing short of exceptional. The staff are incredibly caring, attentive, and treat residents like family. The facility is always clean, welcoming, and thoughtfully designed for comfort and safety. My loved one has received wonderful care and is thriving in a supportive and engaging environment. Joanie has been nothing be helpful.I have peace of mind knowing they are in such good hands. Highly recommend to anyone looking for quality assisted living with a compassionate touch!

My mom has been there for a year and a half, and she definitely calls it home! Thank you to the staff for taking great care of her! We were able to go have lunch with her for Mother’s Day and it was a perfect day Keep up the good work, Cedarhurst