CROSS KEYS VILLAGE - THE BRETHREN HOME COMMUNITY

well kept & growing property with various housing / care options. Our family members there are happy.

My grandmother was a resident for four months while recovering from a broken leg. Both she and I have extensive healthcare experience across different healthcare settings, so we have a clear understanding of standards of care as well as the challenges frontline staff face. The nurses, aides, and rehabilitation staff worked hard under fast-paced, understaffed, and demanding conditions, and their dedication was evident. Unfortunately, management’s reliance on agency nurses raised concerns, including one instance where my grandmother was delivered a meal tray and not checked on again for the remainder of the shift. Discharge planning support was also limited. As a caregiver, I received minimal guidance from the social worker and was frequently directed to seek information on my own. While I was able to navigate this due to my background, this lack of support would be difficult for families without healthcare experience. Additionally, there was no follow-up after discharge to ensure a safe transition. Overall, the experience felt focused on turnover rather than continuity of care. Pros: • Dedicated and compassionate nurses, aides, and rehabilitation staff who worked hard despite being overextended and understaffed • Strong rehabilitation support that contributed positively to recovery • Frontline staff showed genuine care and effort under challenging conditions Cons: • Heavy reliance on agency nurses led to inconsistent care and lapses in monitoring • Limited support and guidance from the social worker during discharge planning • Caregiver was often expected to independently coordinate next steps • No follow-up after discharge to ensure a safe and smooth transition

Been here for 5 years. GREAT place to live. Terrific, friendly environment.. Can’t beat it.If you cannot find something to entertain you, it’s not their fault.Great folks. Terrific service.

Why are most of the activities and employees being eliminated in Woodbury neighborhood?? The cheerful people who make the patients day interesting and engaging …. The “ management “ is taking away the activities and people that made brethren home our first choice for my mothers care. I feel my mother is not getting the same care and attention as she did while on the third floor memory area.. and of course, we’re still paying the same or more.

Absolutely an amazing facility for independent & assisted living! Everything is on campus, therapies, a salon, food services and so much more! My grandparents live here and its such a beautiful facility with amazing staff members! So worth the wait list!!