DOUGHERTY FERRY ASSISTED LIVING & MEMORY CARE

I needed to place my aunt and mom in a memory care facility but I wanted them in the same room or right next to one another. Dougherty Ferry had the perfect setting with 2 rooms back to back. They each now have their own room and bathroom but are within a few feet of one another. The rooms are smaller than they are used to but have everything they each need, including a nice, large bathroom. They have their own thermostats, which is perfect, as my aunt is always cold. Their windows look out into a cute courtyard and I know they will enjoy the spring coming soon with flowers and birds. The staff is attentive and pleasant and they are getting the nutrition they need with three daily meals. My aunt had a recent fall and they are providing in house PT for her. The administrative staff are wonderful to work with and become familiar with their clients and family very quickly. I am at ease with them in memory care since the staff to patient ratio is higher than normal. Thank you, Dougherty Ferry, for being such a pleasant atmosphere for my mom and aunt.

We are new to the DF community. It has been quite the unexpected transition for a family member. The DF team has been so supportive through each step. They have taken countless questions via email, texts, calls and drop in conversations. Staff has been warm and approachable. Our family member is getting settled and comfortable learning the community more each day. So far it seems like a great fit.

We were struggling with the idea of placing a loved one in a care facility. After visiting Dougherty Ferry we felt this was the place we wanted her to be. Kelsie took us on a tour and answered all our questions. She played a big part in our decision. Then came another concern of how we would manage moving her in with the least disruption. Kelsie assured us things would work out and not to worry, Move in day came and needless to say we were nervous. Kelsie, with her big smile and enthusiastic greeting was waiting for us in the lobby. Our loved one warmed up to her quickly and was excited to go with Kelsie to add some finishing touches to her “apartment “. And just like that, we all breathed a sigh of relief. Thank you Kelsie for all your positive support and being there for us in every step of an important and emotional journey. I can’t close this review without acknowledging Renay, the receptionist. This lady is a ray of sunshine when you walk thru the front door. Sometimes it appears she is managing a 3 ring circus and does it very well and is most efficient. It’s always a pleasure to be greeted by Rena. You have a question she can’t answer, she will make sure she gets you to someone who can. Thank you Renay for caring! Sincerely Earl and Sharon

The staff is wonderful from the front desk to the care givers and housekeeper. Our family member is in memory care. Yes it can be hard but mom loves Belinda, Marshe and Marina and all the staff there. She loves that they all know her name and ours as well.

Making the decision to move mom to Memory Care has been a very difficult one for us. However, the team at Dougherty Ferry AL and MC made the experience memorable. The facility has recently had several staff changes, but for the best. The nursing team is top notch and has done a great job hiring new care givers. While mom is confused about her new surroundings the entire staff, from nursing to sales to entertainment to care givers are helping her adjust. Thank you Dougherty Ferry AL and MC.