Fountains at Crystal Lake

As I visited a resident to deliver a pair of footwear to assure the proper fit. They could not praise enough how wonderful it is to live at the Grand and now have a wonderful social life with in

The staff at Grand Victorian are always incredibly friendly and welcoming, and they truly treat residents like family. The atmosphere is warm and inviting, making it feel like home from the moment you walk in. Aimee in sales is very helpful and knowledgeable and truly demonstrates her care and commitment to each resident and family.

Friendly staff very welcoming . The staff treats residence like family. Love that pets are welcome. Aimee in sales is very helpful and will guide you through the whole process with a smooth move-in experience.

The Grand Victorian of Crystal Lake is a wonderful facility with an incredible staff. They go above and beyond to make residents feel truly at home, and they provide families with peace of mind knowing their loved ones are cared for with kindness and respect. You can feel the warmth and compassion the moment you walk in. Highly recommended.

I had the pleasure of touring the grand Victorian in Crystal Lake, which offers independent living, assisted, living, and memory care. From the moment I walked in, I was struck by the bright, welcoming atmosphere, and the beautiful grand entrance. The staff was incredibly warm and friendly, many residents were enjoying the nice weather out front, which created a vibrant first impression. One of the highlights was the resident-tended garden, a truly special touch. I met a lovely couple out there; the wife was picking fresh zucchini and cucumbers, while her husband looked on. It was heartwarming to see such meaningful engagement. Paula, the director of sales and marketing, was wonderful, kind, knowledgeable, and passionate about the community. I stayed for lunch, and the food and service were excellent. The residence seemed happy and engaged, and the community itself is thoughtfully designed with large rooms, generous closet space, and beautiful views of wooded areas. Landscaping was also lovely The grand Victorian is a warm, vibrant place, and the staff went out of their way to say hello and make me feel at home. A truly impressive and carrying senior living community!