Freedom Senior Living

I have had the pleasure of working very closely with Freedom Senior living for many years now and can confidently say that the level of care provided in this facility is absolutely exceptional. The attention the staff provide the residents is exactly how you would hope someone would treat your loved ones. The facility is clean and provides wonderful activities throughout the year to keep the residents engaged and happy. I highly suggest Freedom Senior Living for anyone looking for a facility that will treat your loved ones like family. I cannot say enough positive things about Freedom!

When we first looked into this facility for my mother, we were told by Gabriella Ritchie, the executive Director, that all the employees knew CPR, that there were round-the-clock nurses, and that my mother would get as much or as little assistance as she needed with activities of daily living (including getting two and from the dining room for meals). None of this was true. So at 10 o’clock at night, my mother couldn’t get a Tylenol for a headache because there was nobody there to get into the medications. When my mother was having stroke-like symptoms, there was nobody there, including the LPN in charge, who knew how to do a stroke assessment. We found only one person there who knew how to use a gait belt. There is one resident there, Jack, who would routinely enter my mother’s PRIVATE RESIDENCE TO USE HER BATHROOM! We paid quite a bit of money for my mother to have a private residence and private bathroom, but Jack could do whatever he pleased. Nobody listened to us. We were lied to on multiple occasions, until Gabi just avoided us when we came to visit our mother. When my mother passed away, and we went to clean out her room, NOT ONE SINGLE STAFF MEMBER CAME BY TO EXPRESS THEIR CONDOLENCES! The management Team are all related, and none of them are very friendly. Many of the staff are CNAs who were very friendly and liked my mother quite a bit. They would frequently hang out in my mother’s room to talk with her about life, but the conversation quickly turned to how mistreated they were as employees. I’m guessing that most facilities like this are shortstaffed and overworked. I understand that. BUT WE WERE LIED TO SEVERAL TIMES! I would look elsewhere to find a good place for my family member.

If you want a place that will take care of your loved ones with the same heart and compassion as you would, Freedom is the place. The Executive Director cares so much for her residents and her staff.

We've been very happy with Freedom Assisted Living. Memory care staff have been amazing! Love Rebecca, Amy, Cameron, I'm sorry if I've missed anyone! Kind, patient, loving and fun. Grateful our mom is getting the best of care.

Freedom Senior Living provided excellent care for my grandmother and our family during her several years. They took time to get to know her and made her feel very loved. The staff was especially helpful in educating me along the journey. They never made us feel like a bother and even were diligent and checked in with us during the busy Holiday season. My grandmother will be greatly missed, but we know her last few years, months and days were filled with love and comfort. I appreciate all they did for her, and we highly recommend this property.