HAVEN AT HAMMOND GLEN, THE

My mother has been living at Hammond Glen for almost three years now and I could not be happier with this community. Yes, they have a lot of different activities so there is “something for everyone”. Yes, they provide a range of dining options to suite a range of tastes. Yes, they provide transportation and other services that make the lives of their residents more convenient. But all of that is just entry into the game. The reason that I am so happy with Hammond Glen is because of the staff. Almost to a person, they know and care deeply about their residents. It begins with Bruce Johnson, the Executive Director. He sets the tone and carries the weight. As someone who spent her career in management positions of large corporations, I understand the tightrope he needs to walk daily. He needs to stay within spending guidelines yet provide infrastructure and living support to his community. This is not easy. If he had unlimited resources, Hammond Glen would be like the Ritz Carlton and no one could afford to live there. Bruce is laser focused on his residents and does his best to balance needs and resources. He and Ebony, the Development Director, seem to know every resident by sight as well as a good many of their family members. They see them as human beings and treat them with respect and dignity (even though many can be tough customers!). My highest praise, though, goes to Paulette, Christine and the staff of the assisted living floor, Haven. My Mom needed to move there a year ago due to medical issues. I can’t begin to tell you the peace of mind I have knowing Mom is under their care. They go above and beyond to advocate for the well-being of their residents and respond to whatever requests Mom has or questions I might have. You cannot mandate or even teach this level of caring. You have it or you don’t, and Paulette and her team have it. I know my Mom is in good hands. I cannot recommend them highly enough. Whether you (or a parent) are fully independent and are looking for an engaging environment in which to live, or need the support of assisted living, Hammond Glen is an outstanding option.

Hammond Glen has been such a blessing for my mom, who has lived there for a year. The staff is outstanding and has been so supportive - my mom raves about Bruce, Sharnetta, Ebony, Javelin and the rest of the HG team. The community is lovely, and my mom has made many new friends. We are grateful for the safe, loving, warm environment surrounding her there.

I cannot tell you how much we are going to miss Hammond Glen. My father lived there for over 2 years and it was a wonderful experience! The residents became like family. The staff is loving and kind. From the minute you walk in the door and greet the concierge staff, you know that your family is cared for. Bruce Johnson and his team love what they do and it is very apparent when you come to visit your loved one. Hammond Glen was a great choice for us.

This community is very close to lots of shopping but tucked away from the main street. They have everything you need a movie theater, malt shop, salon, outdoor areas, gym, a personal care floor and very classy dining. Last time I visited, the building was going through a cosmetic remodel and the few rooms I saw were very stylish. There are so many friendly neighbors and everyone is treated like family.

My mom was here for over 16 years. She was supposed to move to the northeast with me when she needed more help. We discussed it further as her health declined. It was too obvious that she need her Hammond Glen family as much she needed us. So we made it work. The staff are very dedicated and interact to the residents as respected adult family members. Occasionaly some residents are challenging and can be difficult. I have watched them deal with them professionally with the utmost dignity and respect at all time. I miss my mom, but I know I always have a family at Hammond Glen.