Hearth at Hendersonville
Location
Amenities
Ratings & Reviews
4.5
out of 5
Based on 71 reviews
Reviews (5)
Lisa Nickason
I have had the pleasure of working closely with Pat, the Sales Director at Vitality Senior Living in Hendersonville, and she is truly a joy to partner with. Pat consistently goes above and beyond for every family I refer her way. She is responsive, compassionate, and takes the time to ensure each family feels supported and confident throughout the process. The community itself is always clean, welcoming, and well cared for. I regularly hear positive feedback from families who express how much they love both the environment and the people who work there. It’s clear that the team genuinely cares about residents and their families. Vitality Senior Living in Hendersonville is a wonderful option, and I’m always confident referring families knowing they will be well taken care of.
Mr. G
Vitality Living in Hendersonville has been a true blessing for our family. My parents recently moved here from another assisted living facility in Hendersonville (Clarendale), and the difference has been remarkable. Most importantly, my parents couldn’t be happier — and that alone speaks volumes. From day one, the staff at Vitality has shown genuine care in everything they do. You can tell they want to be there, and it shows in how they interact with residents and families. They are warm, patient, and truly invested in my parents’ well-being. The food is much better, the environment feels more positive, and we’ve been very impressed with how flexible and accommodating the staff is. They go out of their way to help, and the communication here is miles ahead of what we experienced before. At Clarendale, we struggled to get responses and often felt brushed off — but at Vitality, management actually listens instead of placating you. That alone has brought us tremendous peace of mind. While no assisted living community is perfect, Vitality consistently shows that they care and that they’re willing to adjust, support, and follow through. And the surprising part? Vitality is less expensive than Clarendale, yet the service and care feel far superior. We are grateful to have found a place where our parents feel safe, supported, and happy. Highly recommend Vitality Living Hendersonville. Mark Gregory
Kelsey Wilmore
I can’t say enough good about Vitality! Super nice, clean facility. The most caring staff! Admissions, activities, front desk- Dorie, the Resident services director- Carlee, memory care director-Gracen and the ED Kristie are all a pleasure to work with! I would recommend this facility to anyone! What these folks have done with the place is great!
Tory Rundus
My uncle was at Vitality in the memory care unit for 8 months before we moved him to another facility a few weeks ago. There were some very sweet and caring employees there, but the turnover rate of staff was really high. We had many issues with my uncle’s care - primarily the lack of attention to his hygiene. I had to wash his clothes myself several times including one time when he was completely out of underwear (he had over 2 weeks’ worth of undergarments) and he had been been put in diapers (he is not incontinent) which was upsetting to him. The day we transferred him to a different facility I was shocked at how awful he smelled and his clothing was badly soiled. It was heartbreaking. He always prided himself on his appearance. Fortunately, the move to another facility went very smoothly and he is receiving much better care. I didn’t want to post a review, but I emailed the facility with no response.
Jim Elkins
The ACTIVITIES Team at Vitality is AWESOME! KELLY brings all the fun each afternoon/evening with creative games, trivia and of course, BINGO. Mom's favorite is Pool Noodle Hockey and Wii Bowling. Kelly is so patient, compassionate and loving with Mom and all the residents. She and SABRINA even give residents manicures. Kelly picked up on Mom's determination to have a "job" and finds ways for her to help with set up, decorating, etc. Kelly even managed to get her to go on her first Vitality outing to Grand Ole Opry Backstage Tour. Getting Mom out by 9am was nothing short of a small miracle! They all had a blast and we are thankful for her efforts to include Mom. Thank you so much, KELLY. You are a blessing to our family The Activities Team works hard to keep residents engaged, smiling and enjoying each day. You never know when you'll have an Elvis sighting - RICK brings it on the microphone! Recently, the Team hosted a wonderful Mother's Day Tea complete with delicious treats, beautiful decorations and exceptional service. They know how to make families feel special.
