Heathwood Assisted Living at Williamsville

My Mom and Dad are new to the Heathwood facility having moved in just a few short months ago. Their experience has been better than expected. To say that they love it would be a gross understatement. The facility is great, the activities and the amenities are great but the people are what put Heathwood over the top. The feeling of care and concern are felt from the minute you cross the entrance. You can't fake real concern. I know that my parents are safe and cared for 24/7. That is a great feeling.

When my mother’s health suddenly changed, I wasn't ready to face the reality of a move, let alone figure out where to start. A local senior living advisor recommended Heathwood as the best fit for her needs. From the moment we toured, she was hooked—drawn in by the sun-filled lounges and bright, welcoming hallways. Making the space feel like home was a priority, and the maintenance staff was incredibly considerate, hanging her favorite pictures from home. Her room now looks like a personally decorated, inviting apartment. Beyond the beautiful setting, the daily activities keep her truly engaged; in fact, she now assists the staff with those events. The team has been wonderful, keeping her safe and giving me peace of mind. Knowing she can transition within the facility has completely removed the worry from her future.

Our aunt has lived at Heathwood for about 3 1/2 years. She began her stay in Assisted Living and now resides in the Memory Care Unit to better meet her needs for structure and supervision. Our family all live out of state, and that presents some challenges for us in providing care. We have been very blessed that the staff at Heathwood is so caring! Communicating with nursing, care managers, activity personnel, and administrators has been so helpful to us; even for the small stuff! We know that our aunt is in good hands! She is always busy, making friends, and enjoying herself! Her health, wellness, and safety are a top priority. At a doctor’s appointment she was asked how her living situation was going….” I live at Heathwood and I love it!” Very grateful!

When we moved my mother from Texas to Heathwood in Williamsville, NY, I was more than nervous, hoping my mother would be able to settle and adjust to such a change that this point in her life. Fortunately, seven months later, I can say her experience with the staff at Heathwood has been amazing! They were helpful and kind every step of the way from the move itself, to more long-term adjusting, to making sure the care provided met her 'where she was at' even as her needs changed. Dementia is difficult for the person experiencing it and the associated caretakers. For all the staff at Heathwood - from the laundry and cleaning staff to those that administer the medication to the nurses and case manager - I witnessed many occasions of going above and beyond to meet my mother's needs. While finding the right assisted living facility isn't a 'one size fits all' - some issues are personal preference or more personality-driven - I can say across the board, the staff at Heathwood are some of the best around! They are a great fit for anyone!

Mother's Day Tea at Heathwood Assisted Living Williamsville NY was a wonderful success.. everyone enjoyed the violinist. He had the residents and family members singing to some oldies but goodies. Thank you to the staff who took the time to treat everyone to some delicious desserts. We appreciate all of you 😊 💕