HERITAGE AVONLEA OF GLADSTONE, LLC

Thought it might be worth looking at but was wrong. Staff was cold to us and just seems like that is allowed. Residents we did speak to were nice and did say the food was okay and staffing could be better, but I know every job has good and bad on staffing. Maybe in time that can be trained to be positive. Only this we highly did not like was hearing personal calls by staff while seeing the place. Wrong place & time to be discussing your weekend party plans.

I have lived at Gladstone for a little under a month now. I have found that the staff are friendly, helpful & knowledgeable. They have at least two activities to do everyday. It allows you to meet residents & make new friends. The kitchen staff is friendly & they will accommodate me in any way possible because I'm a picky eater. The food is good too! My new family Welcomed me with open arms because that is what we are, one big happy family.

I have been visiting Heritage Village for years and must say it is one of the best care communities in the Northland. They have recently completed a remodel of the lobby area including new furniture and new hardwood floors and it looks amazing. The staff is always friendly and has a smile on their face. I have dealt with the Administrator and the Director of Nursing for years and they are simply AMAZING. They do whatever they can to provided the best care for their residents. If you are needing a new home for yourself or a loved one, i would definitely recommend visiting Heritage Village.

My brothers, aunts, uncles and I are incredibly thankful for the love and care that Heritage Village of Gladstone has shown my dad the last 2 1/2 years. They were able to care for him in ways that we couldn’t. They became his second family. They got him on a regular eating schedule and I saw improvements in him from when he was trying to live on his own. He was able to socialize and enjoy many fun activities these last few years. they helped him thrive in the midst of Parkinson’s and dementia and not just survive it. I’m gonna miss seeing Jen and many of the wonderful staff and nurses that became a familiar face to me. They made my dad and our entire family feel safe and loved. I know my dad enjoyed his final days with the best care possible!

I can't speak for the past, but as for today 2020. Heritage has one of the best Nursing staff from the Nursing director to the CMT/Nursing staff. The two Day shift supervisor are awesome, loving woman and Then there the night time supervisor she's amazing, warm welcome she give out the since of family. Put them and the staff that works with and under them, and you want find a better team of people under one roof. That's just the staff the residents are the icing on the cake. Beautiful group of people, loving and its easy to see them as family.