JUNIPER VILLAGE AT MONROEVILLE

My mom has been in Memory Care for a little over a year and is doing quite well. I would like to call attention to the special care she receives from Tammy, Keisha, Audra and Anthony. They are very kind and always try their best to make sure she feels comfortable. The interim director, Mary Ann has been working hard to make general over all improvements to the facility and lastly McKenzie has made welcome additions to the memory care activities. I know they all have difficult jobs and I feel they should be recognized for going above and beyond, not just for my mom, but for other patients as well.

It was a difficult decision to place my mom in long term care. My family is so grateful for the care and compassion she is receiving at Juniper Village. The staff is very accommodating and understanding. Our questions and concerns are addressed immediately! A special shout out to Mary Ann....she's the best!!!!

I've recently placed my mother here. I looked at several facilities. I found the memory care unit to be well thought out, engaging the residents in activities (not the usual endless puzzle building) and some very nuanced touches like a circular layout (all roads lead to home) and unique and brightly colored doors to help residents find their rooms. She doesn't need this yet, but I like to plan for the eventuality. In the meantime, she has a lovely suite. The staff is attentive, pleasant, polite and patient. I know most of the staff by name, and conversely, the staff all seem to know the residents by name. My very first contact was with the Director of Sales and Marketing. (I'm leaving names out of this for privacy purposes) You wouldn't know that was her job — she was so very involved and keeps in touch. (I had to look her title up when writing this up for proper identification). I said to her midway through our conversation "I can tell you really like your job." It was very evident. I've seen her there since at all hours, presumably to accommodate the schedules of interested families. All of these places are expensive. However, Juniper Village is comparably priced. When you are shopping around, don't forget the all-inclusive incidentals which many places treat in à la carte fashion (e.g. med management, meals, etc.). And speaking of meals, the food is made freshly everyday from scratch with several options from which to choose. In short, I am very impressed. If you are in need of such care for a loved one, do yourself a favor and schedule a visit.

Our mother has been at Juniper for about a month. Like most older people, our mother didn't want to leave her home. Everyone we have met has been very nice and welcoming. The nursing staff, activities staff and food service staff are very nice to work with. Our mother had a short stay in hospital and was telling people in the hospital, how nice Juniper Village is and the staff is nice.

Mom has been at Juniper Village for almost a year now and she is happier than I have seen her in years! The care that she receives and the communication from the Wellness Team is outstanding. Every time I go in to visit Mom she is either in the middle of an activity or she is telling me about how much fun she had with her most recent activity.