MANOR LAKE DAWSONVILLE

If you care about your loved one, do not send them to the Dawsonville location. This place is a complete money grab. Lipstick on a big huge pig. Place looks nice but behind the scenes, it's an absolute mess. My mom is an original resident and as she got older and got more issues they just ignored major signs even though I was asking them to be more diligent and we were willing to pay for it. They would constantly lie to me about her situation. A lot of problems are because many of the medical issues that she had were over their head as the director of resident care. Carolyn the "medical director" is only an LPN. The administrators, the two that we had while she was there, were completely dismissive when you bring up issues. It's all about the bottom line for them. What was really telling was when my mother was in the hospital near the end of her life. The amount of hospital nurses and medical staff that would tell me do not send her back there because they don't know what they're doing was really eye-opening. On top of that every single healthcare advocate that I talked to was pleading with me to get her out of there but by then it was too late the damage was already done. I could go on and on, but feel free to reach out to me directly if you have any questions about this place and I will happily tell you. My goal in this entire review is to make sure what happened to my mother and my family doesn't happen to anybody else.

Our family member has been a resident of Manor Lake for 6 months now, and I can’t say enough nice things about the staff and the facility. There have been some growing pains as we transition to a new stage of life with new surroundings, but the staff has been nothing but thoughtful, understanding and kind. The staff all know the residents’ names of course, and most call me by name during my weekly visits. The facility itself seems new, with no issues at all with the residents’ rooms. I appreciated that the staff made special arrangements during a couple of inclement weather events this past winter, reminding us that the residents wellbeing is always in their minds. The activity director has a lot to offer residents, including daily devotion and prayer groups, walking club, exercise and stretching classes, along with special visits from local churches, humane societies, and school groups. We are pleased with all aspects of Manor Lake.

From the moment you walk in to Manor Lake Dawson, you sense a warm and inviting atmosphere…it feels like home, but with all the extras that makes them a top notch community! Our Family Hospice team is privileged to care for Manor Lake Dawson residents and to experience first hand, how Rebecca, Carolyn, Anny, Kimberly and their AMAZING staff work so hard to ensure nothing but excellence for their residents and to make everyone feel special and loved.

Tony and Rebecca at Manor Lake Dawsonville are truly exceptional. From the very first interaction, they made the entire experience feel personal, compassionate, and seamless. Their knowledge, patience, and genuine care for residents and families goes above and beyond what you would ever expect. Tony brings an incredible level of professionalism and attention to detail, while Rebecca’s warmth and dedication make you feel instantly at ease. Together, they create an environment where families feel supported, heard, and confident in their decisions. You can tell they don’t just work here — they truly care. Manor Lake Dawsonville is lucky to have such outstanding team members. If you’re looking for a community where your loved one will be treated with dignity, kindness, and respect, Tony and Rebecca are the reason this place stands out. Highly recommend!

Manor Lake Dawsonville, from the minute you walk into the door is bustling with Activity And positive energy. Every staff member I have ever had an encounter with, whether passing each other in the hallway or helping with an event, is happy and shows great initiative to help one another. The community is beautifully decorated, clean, and feels like home as you sit in front of the fireplace, talking with friends. The memory care community is exceptional with their programming and compassionate care.