LANCASTER GROVE SENIOR LIVING

The staff at Lancaster Grove are outstanding. The facility is clean and welcoming. They made the transition for my family member smooth and easy. Highly recommended

My grandmother stayed here during the last several months of her life. The care was pretty good for the most part. The problem I’m having now is that she went to the hospital from here because she fell and stayed in the hospital for a few days and the doctors told us that this was pretty much the end. So we decided to bring her home to live her last few days with family. She passed on 11-25-23. I cleaned her room out on 11-18-23, even giving some very nice furniture to some of the staff that asked for it. The staff on her floor told me that once they inspected her room that I would get a reimbursement for the remainder of the month. She did say that it would take some time to get the reimbursement done which was no problem. Well I waited over a year and heard nothing from them. So I call in late February/Early March of 2025 to inquire about it. The lady told me she would look into it and call me back. About 3 weeks later I’ve heard nothing so I call back. This time she tells me that as per the contract I have to give them a 2 weeks notice on vacating a room. Well I would’ve been glad to give them a two weeks notice if I knew the exact date my grandmother was going to pass. Now this wouldn’t be a big deal if we were talking about a few hundred dollars but when I was paying $6,650 a month for her care and they can’t or won’t reimburse me $2,660 that’s a problem. For a place that charges that kind of money you would think that they would be willing to return $2,660 to someone when their relative passed away but i guess getting that 2 week notice is more important so they can get someone else in that room the next day.

Morningside of Lancaster was definitely the best choice for our loved one's recuperation after surgery. The staff is absolutely amazing! Caring, kind and very attentive. I know this is all a reflection of the director, Ms. Hemphill! She was always available to listen, help and guide me through the process and her huge hugs were the best comfort ever. Thank you for taking such excellent care of my aunt. You all are truly "one of a kind".

My dad has been at Morningside Lancaster since October 2016, and loved it from the start! He’s 99 years young, retired Army officer and tells everyone that he’s stayed in some of the finest hotels around the world and would put this place right with them. He brags to all of his friends about the meals, how good they are. I try and get him to go and eat out sometimes, and he’ll say no, going to have something good here. We went to my sisters in Camden, for Easter lunch, on the way to Camden, he tells me, you’re going to have me back before dinner, right. I love eating at Morningside, especially on Sundays, the chefs really show out. I tell my family and dad’s friends it’s the best meal in town. The management and staff are exceptional, not just say this, they are! The place has rules, and that’s a good thing. When dad has any kind of problem they handle it, and if I need to know about it they tell me. The therapist there are keeping dad moving and working him so he can continue to be a resident. I am more than happy that my father is able to stay at Morningside Lancaster, it keeps him smiling and when he’s smiling me and my siblings are smiling.

My parents have been residents for almost a year. When they moved to Morningside my father commented that he never thought he would be able to live somewhere like that in his golden years. It is well kept, warm and welcoming. I always love visiting on nice sunny days and seeing the residents sitting on the front porch in the relaxing furniture. The apartments are spacious. My father lives for each meal time. I eat lunch with them once a week and the food is wonderful. My mom really enjoys making crafts and the other activities, as well as interacting with the other ladies that live at Morningside. The staff are so warm and friendly to my parents. I can tell they love what they do and it gives me great peace to know my parents are loved and looked after by the staff. The staff also keeps me well informed on my parent's needs too. We've established a great partnership to ensure my parent's are loving this time of their lives!