NORTH POINTE ASSISTED LIVING

Great place! They have certainly helped my sister!

We moved our love one to North Pointe, Anderson, SC January 3, 2026. Two weeks into the month our local weather was in the midst of an ice storm, and this past weekend there was a snow storm, both events are not the norm for our area. I feel confident that that we chose the best assisted living facility to care for our love one. I witnessed how the director and staff prepared for a potential emergency. We were relieved when we realized how calm our love one was during and after the weather storms without us being nearby. Thank you North Pointe, Anderson,SC Bebe and her staff for your readiness to protect, serve, and love on your residents who are both long term and new.

Melissa and the whole team are always so welcoming when I visit. She always greets me with a smile. It’s always a pleasure to get to stop by here:)

This is kind of a mixed review. My experience with them was great while my dad was alive and staying there. They really seemed to care about him on a personal level and not just because they had to. He got very close with many of the employees and enjoyed his stay. I had no issue at all with food or cleanliness. The end of life care that they gave my dad was also great. He had a rough last few weeks and they were very helpful and caring throughout all of it. My only issue is that after the death, they drafted an extra month's rent. This was fine because he passed very close to the end of a month. I asked about a refund and was told that it would definitely be refunded and that it wasn't an issue. I asked about the money a few times and waited two full months before really raising any issue. After over two months of waiting, I finally contacted the bank and they investigated the situation and returned my money to me. I'm not sure if North Pointe was ever going to give it back. The communication was poor and so were the excuses. At the end of the day, the care for my father is what was important to me. The money is much less important so I still gave four stars. I was just very disappointed with how this ended up because I was very impressed up until the money situation.

It was a lovely visit with our new friend Harold Harbert who we met in Walmart a few months ago. He is such a sweet man. We already have made plans to visit him again. It's a beautiful facility and the staff were very nice and friendly. Have a Merry Christmas 🎄🎁