Riverglen House

I rarely leave reviews but in this case I chose to as I hope it will help others who are considering Riverglen House as an option for a loved one. Our Dad moved to Riverglen House several weeks ago after it became apparent that he needed more support. To say I have been impressed with Kim, Joe and the rest of the staff would be an understatement. They have truly demonstrated that they care about their residents and their residents’ families. All questions and concerns are promptly addressed. Residents and their families are treated with respect and kindness. The facility is very clean, the apartments are bright with lots of sunlight, the food is excellent and they offer several activities for those who are interested. I have stayed overnight at my Dad’s apartment a couple of times. On those occasions, Kim and Joe have been most welcoming. Kim, Joe and the staff work hard to create a warm, friendly atmosphere at Riverglen House. Mel (LNA) has been exceptionally caring with respect to Dad’s health issues and medications. We feel very fortunate that Dad was able to find a place where he can get the assistance he needs while still maintaining his independence. Thank you, Kim, Joe, Mel and the rest of the staff at Riverglen House for all that you do.

My mother has been at Riverglen House for five months and we could not be happier. Joe Deveau and his staff are exceptional, they make sure from the first day that they take a real interest with all their residence. My mother was at another assisted living and here at Riverglen House she is always saying everyone is so nice here, the food and activities are great. We can not speak highly enough of the staff and would recommend Riverglen House for your loved ones. Thank you Joe and staff for making such a wonderful experience for my mother. Kevin & Cindy Fraser

Joe and his lovely team have exceeded every expectation. I moved my mom to the Riverglen house from another Assisted Living Facility out of state, in April of 2023. Joe and his team have assisted us at every step of the way, from measuring the room for her furniture, arranging the complex details of the move, mounting her tv on the wall, and, most importantly, giving my mom abundant support and care. Nikki and the wellness team have been responsive to my every question, and have attended to my mom's every need. I live locally, and when I stop in, the nurses greet me with kindness and are always eager to answer my questions and let me know how my mom has been doing. They environment is clean, homey, and welcoming. The sunny dining room is comfortable, and the food is homemade and delicious. (I know this for a fact, because they have welcomed me with open arms!) The dining staff is cheerful and accommodating to my mom's needs. The team has been creative and flexible as my mom has transitioned to her new environment, which, due to her memory and cognitive issues, has not always been easy. They have approached every challenge with compassion and are always thinking outside the box, finding ways to make her comfortable and happy. One day, when my mom was irritable, a nurse literally went to get her a cup of hot chocolate. Because my mom is still too overwhelmed to attend activities, the activities staff visit her personally, and bring special tasks to do in her room, as they are working on encouraging her to attend events, step by step. Most of all, I can feel in my heart that my mom is happy. When I visit, she has a smile on her face, and is saying "this is feeling like home.... And I have a million dollar view!" This is truly a special place, and I am grateful to the staff for providing quality and compassionate care to my mom.

My mother needed to move into an assisted living home with very short notice. Within 2 hours of my initial inquiry we were getting a full tour. Mom enjoyed a lunch, met some of the staff, was shown her room and gladly made her deposit. I could see the immediate release of her immense anxiety. She was able to move in the following week. The staff is amazing. The meals are homemade and delicious. The facilities are amazingly clean. I am so relieved we found Riverglen House!

Our mother wasn't at Riverglen for very long, but we can't thank everyone there enough for helping her enjoy her last few months so much--she really loved being there with everyone, and apparently they all loved her in return. The facilities are clean and comfortable, with many amenities (common room, library, washer and dryer, and plenty of activities and events), the staff were kind and thoughtful, and Joe and Annette went above and beyond to work with us and to make Mom comfortable and happy. Honestly, I can't recommend Riverglen any more highly if you have a loved one who needs assisted living. Give them a call--I promise you won't regret it!