SALISBURY BEHAVIORAL HEALTH

The staff is wonderful. The therapist and psychiatrist are very professional. They are helping me with my treatment. I recommend Lotus to everyone who needs mental health treatment.

I recently sought treatment at Lotus Behavioral Health Services, and I'd like to share my experience. The therapist, was incredibly empathetic and knowledgeable, and I felt truly heard and understood during our session. The treatment plan was tailored to my specific needs, and I made significant progress in managing my personal issues . The front desk staff were also very helpful and friendly, making the whole experience feel welcoming. Overall, I highly recommend Lotus to anyone seeking mental health support. I felt like my treatment was individualized, and I would return to this clinic for future treatment.

Hi. I just wanted to share the amazing experience I had with my therapist She is very well equipped with wisdom , intelligence, integrity and a very high intelectual level of human mental behavior. She is the type of person that can listen and clearly explain any doubt we as patient have. Respectfully and calmly she walked me through the situation and possible solutions accordingly with the coping skills we needed to support and help me h y the issues and how to solve them the best way possible! I went to my therapy session a bit sad , but when I finished it, I felt very relief and thinking more positive! Thanks for having such her as part of your Team! As per the facility, is place where we can go seeking for help to ease our anxiety and some other mental conditions and find comfort and the help we need. It’s very clean, organize and the staff is very courteous and polite ! Thanks for places like Lotus .. congratulations! You guys are doing a great job! Our community needs you!!

This has got to be the worst mental health facility I’ve ever been to. I tried it out because I saw some good reviews, but those were clearly false. I was told I could see a therapist ONCE and then see the doctor to get medication prescribed. That was a lie. Once I got there and sat in the therapist’s office for over an HOUR barely speaking to the “therapist”, I was told I’d have to see that said therapist every week to get medication. The receptionist told me the complete opposite when I scheduled my visit (because I specifically asked), if I would’ve known that I would’ve never drove 45 minutes for an appointment where I just sat there and felt unheard, not listened to, and misunderstood. It was beyond frustrating. Not to mention the therapist was on her phone almost the entire time, and left the room for 5-10 minutes for god knows what reason after receiving a phone call. My previous therapist would NEVER treat a patient like that. All the therapist could really say is she agrees with my diagnosis that I’ve had for OVER 10 years. I didn’t go for clarification, nor did I go for a therapist when I already have one. I went for medication to help my healing process, which I had no choice but to see a therapist there first to be able to see this clinics doctor. This facility truly goes to show how disgusting the health care system has become. Getting mental health treatment is almost impossible, especially when you waste your time due to false pretenses and not being properly acknowledged or listened to while at the clinic. If I could leave a negative review I would.