SIMPSON HOUSE

My mother was in the rehabilitation part . She was treated well. She ate and was credited for well. Her floor was clean and kept up. Food was good. I wanted to eat it. Unfortunately my mom passed about 2.months later. But I really appreciate her last few months. Partly tha is to the Simpson House!

My aunt died in the facility five years ago and we still haven't received our deposit back. We have inquired many times only to hear that her room hasn't been rented out. They don't even respond to lawyers so what chance do we have of getting our $25000 dollars back?They should be held accountable by someone because the Better Business Bureau said they couldn't do anything

Simpson House boasts beautiful architecture. Interiors are lovely. The grounds are a dream. Movie -worthy. However, basic courtesy on the part of some employees is sadly lacking. It can be very difficult to have concerns about this addressed or even believed. The disconnect between the charm of Simpson House and the negative conduct of some employees is stark. Thankfully, there are many good-hearted staffers here. Still, please make courtesy toward ALL , standard operating procedure. It can be done. Where there's a will, there's a way.

The staff were skilled professionals who were very kind and caring. The meals were nurturing, and my mother was satisfied with her menu selections. Her room and clothes were kept neat and clean. The clinical staff were accessible and responded to calls and other inquiries promptly. They managed her medications and administered them when they were required. I would have preferred more activities. There was a little too much television time,

I wouldn’t send my worst enemy here. I picked this place for my mom’s rehabilitation because it was supposed to be 5 star. My mother was transferred from the hospital and they didn’t have her medication. I called to find out why and was verbally insulted. They had the nerve to say it’s the weekend what did I expect? I made a call to the hospital and they said the Simpson House said she had her medication which was a total lie. 8 hours later she finally received her life sustaining medication. My mom was talking to a friend and the same thing happened to her..