The Birches At Concord

Beautiful building, super staff, and amazing audience at our Thursday performance at The Birches at Concord in Concord, NH. Special thanks to Lynne Dionne, CDP - Programming Director and Denise with Activites. Denise encouraged the residents Peter and Maureen to be our HUMAN DUMMY volunteers. Their antics with the cowbell and tambourine were priceless!

We are so grateful for the care our loved one is receiving at the Birches. The staff and administration are phenomenally compassionate, patient, and skilled.

Excellent facility for memory care family members. This is obviously an extremely difficult decision to make. Even pulling in overnight nursing and additional staffing in home reaches a point where you can no longer keep someone with memory issues safe. Cameras, alarms on doors, grip handles and ramps, elevated toilets, 3 shifts of staff coming in 7 days a week. We tried that, and staffing is inconsistent when going that route. To place your loved one in someone else's care when you can no longer look after them safely is a brutal decision point. This is one of the top facilities in the state. The staff does care. It's not ideal, but that's more because you have to entrust the care of your loved one to someone else. And that's a very hard decision. You'll know when you have crossed that bridge. If you're reading this, you have my sincerest compassion and empathy. You're not alone. Tour this facility and others before you make your decision as it's a big leap and it is not inexpensive. Although financially, it's less than pulling in overnight nursing and cobbling together around the clock care in home. Hope this helps!

The Birches of Concord has done a fantastic job taking care of our family members during this pandemic! They were proactive early and are one of the few establishments that have had no resident positive cases. Families have a bi-weekly group zoom meeting with the Director and staff to give us all updates and answer questions that the families have. My mother has settled in very nicely and that is due in large part because of the care and compassion she gets from the staff. I count being able to have my mother at The Birches of Concord a blessing.

The Birches is an extremely special place. It focuses on care for those with cognitive issues and does so in a manner that is dignified, compassionate, positive and non-judgmental. Its small size means that each staff member personally knows each of the residents and genuinely cares about them. The staff is truly exceptional. They create a welcoming and fun environment, while providing top-notch care. It is a pleasure to walk through the doors of The Birches.