Victorian Inn

My husband stayed at Victorian Village while he was rehabilitating from knee and shoulder surgery. He also had a picc line in which he was given antibiotics three times a day. Our entire family couldn't have been more satisfied with the care that he received. Everyone at Victorian Village was kind, considerate, efficient, and took care of his every need. The facility is well maintained, it's clean, secure, and had everything he needed to begin rehab recovery. We are so grateful to his nurses, CNA's, physical therapists, and occupational therapists. We would highly recommend Victorian Village to any family in need.

While I found ALL members of the Victorian Village staff to always present themselves in an extremely professional, effective, and attentive manner, I want to especially commend two individuals. Virtually every time I engaged with Kymara Booker and Michelle Lewandowski, I was treated like my dad was the only patient in the facility. I never felt rushed or that I was imposing myself upon them when discussing any one of the many matters or concerns that I brought to them. Indeed, they were more attentive and helpful than I have the talent to relate here. Victorian Village is fortunate in the extreme to count them among their most dedicated and valued employees. Thank you Kymara and Michelle and God bless!

My husband stayed here. Rehab is either poor or non existent. Most therapists are in a hurry to do the least theraphy possible. Older nurses helpful..younger cna's play on their phones. Food is good. Don't bring anything good there....husband woke up to nurses or helper rummaging through his chest of drawers. Clothes and leg brace missing. Don't send loved ones there!

The rehab problem is very lacking. The therapists visit patients infrequently and their level of engagement is minimum effort. Gym is often closed.

Although the facilities are clean from what I could see, the security for the independent living building needs improvement. Anybody can walk in there. Also, are the residents evaluated to determine the suitability for independent living? Is it an ongoing evaluation? I doubt it, since I know a lady who lives there and isn't fit to be in independent living -but is! She fell in the hallway and had to wait on the floor to gain strength to get up. No one ever came to her aid. She barely eats....