Waterford Place Health Campus

I also wouldn't give this place any stars. There are maybe two good employees in the entire campus! My Grandma was there. She moved into the villas. Was walking on her own. Went down hill so fast. Fell once and after their procedure for entering the villa didn't work and they busted her door down she never felt secure after that.They sold us a line of bull. She then went to the rehab part and they were just as bad. She's diabetic and was supposed to have Glucerna and they couldn't understand why her sugar was 500. When I came in at 8am and seen the Ensure on her bedside table that could be one explanation for the high blood sugar. Then the rude techs that flip the blankets in her 92 year old face. I really could go on and on. If you are not there you really don't know what may happen to your loved ones. Most people are not nurses and need these type of facilities for these type of situations but when you can't trust that your loved ones are being treated at least with dignity and respect let alone being given the life saving measures they are sent there for what is the purpose of being there?

Had a knee replacement and a post op issue, went to Waterford for inpatient physical therapy. I must say this is the most friendly place or hospital or rehab I have ever been. I worked in hospitals many years of my life. They were friendly to me, with each other, even the maintenance and cleaning crews were very friendly and welcoming to patients. Physical therapy department was the best I give them an A++. I spent one month in inpatient and have continued my outpatient therapy with them. I wouldn't go anywhere else. Even the meals were very good. It is hard for me to find something even to complain about. The nurse practitioner I had Michelle was wonderful, it was the best most mature pain management post surgery. Adrian in PT was excellent and still is. Others in PT were great as well. If you ever need rehab, go to Waterford. This is the first Google review I have ever written.

I would not give this place any stars. My brother who had his leg amputated less than a week before arriving there and to go all night without pain medicine because there was not a nurse that could get that to him. They also left him on a toilet over 45 minutes because not enough staff to come and help him. The first day he went there as I walked in I heard a Nurse being very short and snippy with him. On another day, I heard a nurse complaining about one of the other patients and she just wasn’t going to tolerate what she had to do for her that somebody else could go take care of that patient. I believe their whole staff needs to learn more compassion and understanding of patient needs. Most importantly, if they don’t have enough staff, they should not be Taking on more patients. I would not recommend this place to anyone

My stay in this facility has been great. The staff is great, the food choices are good. If you have to go to rehab this is the place to come.

I can't say enough good about Waterford Place and the fantastic staff!! They took excellent care of my mother after her stroke and I would recommend them to anyone. The team is so easy to work with and have an obvious passion for doing the right thing for their patients and their families. Thank you everyone and keep up the great care!! 👍😊