YELLOW BRICK HOUSE

Staff, from the top down were very professional, friendly, easy to talk with and always willing to give a helping hand. Very happy with our experience albeit, short, account of moving Would recommend highly. Thank you all!!

My sister suffered an unexpected and rapid mental decline and needed to be placed into a personal care facility until I could find a permanent nursing home for her. Yellow Brick House was a Godsend. The entire staff and the director, Humera Clark, went above and beyond caring for my sister. They definitely exceeded my expectations and I would be more than happy to recommend Yellow Brick House if you have an aging loved one who needs personal care.

Before we met Humera and her team at Yellow Brick House, we were completely overwhelmed by the process of moving my father (who has dementia and several other health challenges) into a home where he could receive the care he needed. Humera guided us through every step, helping us navigate what felt impossible and making the transition smoother for both my father and our family. When I first met her, she told me, “We are not about chandeliers and fancy décor; we are all about the care.” She meant every word. The level of care has been absolutely incredible from the chef to the med tech, to the staff, and the director. And while there may not be chandeliers, it’s always spotless, warm, and cozy. The staff is consistently welcoming and friendly, always in regular communication with us, and quick to respond—something that is so important when caring for a loved one with complex needs. I highly recommend Yellow Brick House for anyone seeking compassionate, attentive, and professional care for their loved ones.

My rating is based on almost one year that my wife has spent at the Yellow Brick House. I also have the advantage of comparing it with two different Therapy Centers that my wife has spent some time in because of a blood clot and knee replacement. This happened over the last 14 months. The Yellow Brick House is quieter, cleaner and has a family atmosphere. In the therapy centers my wife was treated sometimes more like a thing than a person. If I needed information it was not always easy to find out who to talk to. This is a problem with company owned businesses. You have to find out who is in charge. The Yellow Brick House is individually owned and I know that Humera is the one always in charge. It is not a Therapy Center, but there are exercise classes each week for those that are able. Also, family members are welcome to come to help their loved ones exercise. I can honestly say that my wife is stronger now than when she first came there. There are also a lot of activities planned for the patients. Is it perfect? Of course not. Problems arise anywhere and any care facility has the opportunity for many. But I know Humera will do her best to fix any that shows up. She will do it with compassion. I did not see a lot of compassion at the 2 Therapy Cecters

I've been my mother's sole caregiver since May 2021. The Yellow Brick house is in close proximity to my home, but that's not why I chose them. I stopped in one wknd without an appt. and the sign on the door advised that it was best to make an appt. While sitting in my car putting a reminder on my calendar to call to schedule a tour, an employee arrived. I asked her if an appt was required for a tour, and she said she believed it was. As I was finishing my reminder, she returned to my car and said her supervisor said it was OK to tour the facility that day. I walked in with her and was sold on the facility before even completing the tour. EVERY staff member I came in contact with was pleasant and professional. My mom was diagnosed with dementia so I'm very particular about leaving her with anyone other than family. The icing on the cake is that when I dropped my mom off, I didn't feel any anxiety at all! I fully expected to because I've never left her with anyone other than family. When I returned after her brief stay, she looked good, and it was clear that she adapted well to that environment. I highly recommend this facility to anyone that's in a situation similar to mine where there's no one to give you a break to regroup. I was able to relax and recharge, knowing my mother was in good hands. I'm beyond grateful to Ms. Humera and the entire staff. KUDOS!!