The Residence at Five Corners

This place is so full of love and special people. My dad has been here almost 5 years and I am so grateful for his care. We recently lost my sister suddenly and I was so worried about my dad’s mental health. In my mind I was panicked and preparing to go rescue my dad and bring him to my home. I spent several days living in his tiny studio helping him to get through the first minutes, hours and days. To be able to see and hear how loved my dad was here was an incredibly healing experience. Residents, nurses, administration, caregivers, housekeepers, food servers all showed up with such love and care. I very quickly realized my dad already was home and the routines of meals with friends, activities and Mexican train games , quiet conversations with others was exactly what my dad needed. On my own I could never replace all this love and care. Mike and his team are the best. I could not recommend this facility more if you are considering placement for a loved one.

The Residence at Five Corners robbed me of my mother. She lived there for only seven months before she died, and I will never stop being furious with management and myself for trusting them. I was already in the process of looking for another memory care facility to get her out, but it was too late. Too late to save her, too late to give her the dignity she deserved, too late for one last Christmas together. My daughter will grow up with only a few fragile memories of her grandmother because of this place. From the start, the warning signs were there. On her very first night, I found her lying on the floor in the dark. She fell again and again under their watch. Her final fall left her bruised, bloodied, with broken teeth and a brain bleed. Within a week, she was gone. I still see her battered face in my mind every day. I witnessed caregivers scream at my mother and tell her that her family members were dead. That is the level of cruelty that passes as “care” here. Staff are overworked, undertrained, and completely unprepared to handle memory care. They fed her food she couldn’t chew, then took it away untouched. She wasted away before my eyes. When I begged management for answers—where she fell, who was on duty, who called the ambulance—they told me they didn’t have to give me that information. They promised me a summary and never gave one. But they had no problem sending me bill after bill, even laundry charges months after she died. Their only concern was money and filling her bed. This facility robs you twice: once of your money, and again of the time, dignity, and memories you should have had with your loved one. I will carry the guilt of trusting them forever. Please, please—if you value your family, do not put them in The Residence at Five Corners.

My mother lives at The Residence at Five Corners and she is a more spry and happy 93 years old than she was when she moved in 14 months ago! Her quality of life is great and it absolutely warms my heart and eases my worries that has embraced her “new family” (as she says) with joy and contentment. The staff are great, dedicated to their work, and warm and caring to those who live there. I feel very welcomed when I visit (which is often). Anytime I feel I need to reach out, have questions or a concern, all the staff are responsive and supportive. I feel respected and that they partner with me to ensure my mother’s overall wellbeing. I can’t imagine how different my Mom’s life would have been if she still lived alone in an apartment building. At the Residence, she has her independence and privacy which is what she was afraid she would lose by moving there. She is very active in the activities offered and even teaches a water colors classes. Mom’s world actually got bigger and her quality of life better by living at The Residence. She still see her friends outside the Residence, is active in the Easton Garden Club, and goes to the Easton Y for fitness and friendship. The facility is lovely, clean and the garden and ground beautiful. I simply can’t express how comforted and happy I am that Mom lives at the Residence.

My father has lived at the Residence at Five Corners (R5C) for almost three years. He loves his room looking out over the landscaped backyard with sun streaming in every morning. The afternoon often finds him out on the front patio unless he is enjoying entertainment or an activity or it is simply too cold. He participates in almost daily exercise classes and uses the therapy room for additional balance work and riding the bike. It is convenient that he can access physical therapy, primary care and nursing on site when it is needed. He can get a haircut and his nails trimmed without having to go out for these needs. He has made use of transportation services to get to medical appointments at the VA which is conveniently nearby. Moving from a home environment to assisted living is a big transition for families and the staff has been friendly, helpful and responsive. They get to know a resident’s strengths and help them to maintain their independence to the level that works for them individually. For example my dad has a food service background and has had the opportunity to provide feedback and suggestions to the food service director. His caregivers and the nursing staff are helpful and thoughtful. He has made really good friends who enrich his days. Running an assisted living is a challenging business and of course everything isn’t always perfect. End of life issues, loss of independence, challenging medical issues are part of the day to day life at R5C. The staff is responsive to residents and their families and we feel that this living situation has been a very positive experience for dad and our family.

My mother had a very positive stay at The Residence at Five Corners. Although she was a little reluctant to join activities at first, she truly enjoyed the opportunity to take part in the arts and crafts activities, musical performances and afternoon socials, morning massages, and Mass. She loved her caregivers, who treated her so well. The nursing staff was always available and offered their expertise whenever she needed it. She loved the spacious rooms, linen tablecloths and napkins, and fresh flowers on each table in the dining room. She made many dear friends during her stay, including some of the caregivers! I am grateful for our experience at Five Corners and would highly recommend it.